VocaFlow Agency · Voice-AI Practice Platform

Turn voice calls into recurring practice revenue.

Three productized SaaS tiers built on practice-CRM automation, cloud voice-AI middleware, and HIPAA-compliant telephony. From a single inbound receptionist to a multi-location agent network — one platform, metered billing, ~84% gross margin.

View Pricing Tiers (972) 803-5387

84%

Tier 2 gross margin

$4,997

Top MRR / account

3 tiers

Self-serve onboarding

<15s

Outbound callback SLA

Voice-AI practice platform network diagram

VocaFlow Voice Agent

Inbound · outbound · triage-guarded

Live

VocaFlow Agency SaaS Tiers

Productized pricing across practice-CRM automation, cloud voice-AI middleware, and telephony. Pick a tier, connect Stripe, and onboard practices at scale.

Tier 1

Core Voice & OS

A voice receptionist and practice automation stack for single-provider clinics.

$997/ mo

$2,950 one-time implementation

Minutes

1,000

included / mo

Overage

$0.35

per extra minute

Practice CRM sub-account + snapshot deployment
Standard landing-page funnel
1 VocaFlow voice receptionist for inbound scheduling
Automated SMS & email appointment reminders
1,000 voice minutes / mo included

Start Tier 1

Enterprise Practice Suite

A HIPAA-grade surgical funnel and triage-guarded voice agent for high-ticket medical practices.

$2,497/ mo

$4,950 one-time implementation

Minutes

3,000

included / mo

Overage

$0.30

per extra minute

Full practice OS with HIPAA compliance mode enabled
Complete surgical + vision quiz funnels
VocaFlow voice agent with medical emergency-triage guardrails
Full medical JSON-LD schema matrix for local search dominance
Instant outbound voice triggers on every quiz submission
2 agents — inbound receptionist + outbound callback

Start Tier 2

Tier 3

Multi-Location / MSO Group

Location-aware multi-agent routing and dedicated cloud infrastructure for growing groups.

$4,997/ mo

$9,950 one-time implementation

Minutes

7,500

included / mo

Overage

$0.25

per extra minute

Multi-subaccount snapshot deployment across every location
Location-based multi-agent routing (calls flow to the right clinic)
Dedicated enterprise serverless cloud infrastructure
Custom pipeline analytics dashboards
Custom multi-location funnel network
7,500 voice minutes / mo included

Start Tier 3

Voice minutes are metered monthly; overages bill automatically via Stripe. All tiers include practice-CRM sub-account setup, snapshot deployment, and agent calibration. HIPAA compliance mode available on Tier 2 and above.

What every tier ships with

The shared infrastructure underneath every VocaFlow deployment — regardless of tier.

AI voice agent

Natural scheduling dialogue

Outbound triggers

<15s form-to-call SLA

Funnel suite

Quiz + landing templates

GEO / AEO schema

Local search dominance

Cloud middleware

Serverless + Vertex AI

Calendar sync

Real-time slot locking

Side-by-side

Compare every capability

The full feature matrix across Core, Enterprise, and Multi-Location tiers.

Capability

Core

Tier 1

Enterprise ★

Tommy Tier

Multi-Location

Tier 3

Monthly Subscription (MRR)

$997 / mo

$2,497 / mo

$4,997 / mo

One-Time Implementation Fee

$2,950

$4,950

$9,950

Included Voice Minutes

1,000 mins / mo

3,000 mins / mo

7,500 mins / mo

Voice Overage Billing

$0.35 / min

$0.30 / min

$0.25 / min

Practice CRM Sub-Account & Snapshots

Included

Included · HIPAA compliance mode

Included · Multi-location sub-accounts

VocaFlow AI Agent

1 inbound agent

2 agents (inbound + outbound callback)

Custom multi-agent network

High-Ticket Funnel Suite

Standard site template

Full medical / surgical suite + quiz funnel

Custom multi-location funnel network

Local GEO / AEO Schema Matrix

Basic local schema

Full medical JSON-LD + AI search optimization

Multi-city enterprise GEO matrix

Cloud Backend Infrastructure

Shared serverless container

Dedicated HIPAA-compliant cloud environment

Dedicated enterprise cloud infrastructure

EHR / Calendar Sync

Native calendar

Native + custom EHR webhooks

Enterprise API / EHR middleware

★ Enterprise tier matches the Southwest Ocular Care deployment — HIPAA compliance mode, surgical quiz funnel, and triage-guarded voice agent.

Margin model

~84% gross margin per enterprise account

The Tier 2 (Enterprise Practice) unit economics. Telephony is the dominant variable cost — wholesale voice at roughly $0.10/minute against a $2,497 monthly retainer leaves a pure agency gross margin of $2,097 / mo.

Tier 2 monthly cost stack

Client pays Tier 2 (MRR)$2,497 / mo
–Practice CRM core cost~$50 / mo
–Cloud serverless / webhook~$30 / mo
–Voice telephony (3,000 mins @ ~$0.10 wholesale)~$300 / mo
–HIPAA BAA layer~$20 / mo

Pure agency gross margin · Tier 2

$2,097 / mo

84% margin

Per account, per month. Scale linearly with each new practice onboarded — the cost stack barely moves while MRR compounds.

accounts ≈ $25k MRR

accounts ≈ $62k MRR

accounts ≈ $125k MRR

Go-live

Execution & activation checklist

Three steps to stand the pricing model up inside the agency and lock in the anchor client.

Configure SaaS Mode & pricing plans

Create these three pricing tiers inside the agency SaaS-mode billing settings so new practices can self-serve onboard.

Attach Stripe billing automation

Connect Stripe to automate recurring monthly card charges and metered overage billing for extra voice minutes.

Lock in the enterprise anchor client

Onboard Southwest Ocular Care under Tier 2 ($2,497 / mo + $4,950 setup) as the enterprise anchor account.

Ready to onboard the first practice?

Lock in Southwest Ocular Care as the Tier 2 enterprise anchor — $2,497 / mo recurring + $4,950 implementation.

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